On May 6, we will welcome Zak Lambert, Plaid's Head of Europe, to Duna Conversations. A full recording of the chat will be available soon.
Zak has seen business identity challenges from every angle — having built Plaid’s first onboarding form in Europe and led teams across product, go-to-market, and operations. In this conversation with Duna’s founding engineer Sarah Sharkey, Zak shares his journey from manually stitching together spreadsheets and registries to designing onboarding flows for some of the world’s largest fintechs.
Together, they explore why business identity remains unsolved, and how platforms like Plaid and Duna are raising the bar for what “compliance” can feel like.
Zak also speaks candidly about Plaid’s decision to partner with Duna. After exploring every alternative, he found no other solution that met Plaid's quality bar — both in product and people. “With Duna,” he says, “it finally felt like someone was doing the engineering work for us.”
The discussion is short, honest, and will contain practical insights for fintech operators and product leaders navigating compliance in 2025.
Recording will be published shortly.
