Duna
Some things in life are frustratingly slow, like updating your billing address with two wet-ink signatures and a scanned PDF, or waiting endlessly for a checkout spinner to finish. We sigh, we wait, we move on. But in B2B, that kind of friction isn’t just annoying. It kills momentum.
When a business wants to open a bank account, join a marketplace, or start a partnership, every extra document request or unclear email thread slows everything down. For new users, it delays access to critical services. For compliance teams, it’s more manual work. For revenue teams, it’s a conversion killer.
We built Onboard to fix that. Engineered on top of a robust policy engine, Onboard is not a static checklist or a templated flow. It’s a dynamic decision system designed to handle complex logic, industry-specific requirements, evolving regulatory landscapes, and custom flows for different product segments.
Because understanding business identity doesn’t follow a script. Rather, it is full of edge cases.
Business onboarding, reimagined
Onboard is an enterprise-grade KYB platform built to match the seamless speed of best-in-class B2C experiences: signing up for Revolut, booking an Airbnb, or ordering groceries with just one tap.
Whether you're onboarding a local bakery to your food marketplace, a digital freelancer to your banking platform, or an SME to your credit underwriting stack, Onboard helps you move faster, with less friction, and without compromises on compliance.
Unlike most onboarding products, Onboard doesn’t treat compliance as a static checklist. It’s a dynamic product built to scale with your ambitions, policies, and regulatory requirements.
Go live within days with a no-code solution
Onboard is built to work out of the box, with minimal engineering effort. You can integrate via no- or low-code options, configure rules to fit your stack, and go live. No 100-person team required.
The product comes with 20+ ready-made KYB modules covering business details, legal representatives, ownership, UBO, and terms and conditions.
And because first impressions matter, every part of the experience is white-labeled and fully customizable to your brand.
Drive business growth with B2B onboarding
With Onboard, your policies aren’t just worked into a screen. They’re translated directly into code, making them executable, testable, and easy to maintain. Whether you need to roll out new verification rules, adapt to changing regulations, or tweak onboarding flows by customer type, Onboard makes those changes easy and fast, without long dev cycles.
Even the most advanced fintechs still struggle with onboarding latency. So we built Onboard to be simple to implement, yet powerful enough to run world-class compliance programs at scale for businesses like Plaid.
"Business onboarding used to be a cost center for Plaid. Now, it’s a revenue driver thanks to Duna’s intuitive onboarding flows, enterprise-grade UX and minimal engineering work." Zak Lambert, GM EMEA, Plaid.
Decrease friction, increase conversion
Onboard is designed to make business onboarding elegant and intuitive. A dynamic frontend adapts to each user’s journey, showing only the steps that matter. Pre-filled fields and third-party data reduce input time and errors, while adaptive flows guide customers based on risk and product needs. The result: fewer drop-offs, faster conversions, and a smoother path to activation.
Onboard also supports the most advanced onboarding use cases. From staged onboarding flows to multi-product activation and risk-based journey adjustments, it balances complexity with conversion: helping teams build smarter, faster onboarding experiences.
Business onboarding, accelerated
Here’s what Onboard delivers out of the box to our enterprise customers:
From weeks to minutes: Business onboarding dropped from 8+ days to under 9 minutes
10.7x faster compliance task handling with automated workflows
37% conversion increase, thanks to fewer drop-offs and less friction
In short: more businesses onboarded, faster – with less manual work and fewer blockers. To learn more about Onboard, read our additional resources or get in touch.
